Dr Oliver Kayas
Liverpool Business School
Faculty of Business and Law
Email: O.G.Kayas@ljmu.ac.uk
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I am an experienced Senior Lecturer in the Business School environment with experience at undergraduate, postgraduate, and doctoral level. My research interests centre around digital business, management, organisation studies, information systems, digital technologies, surveillance, and privacy. I am particularly interested in critically examining digital technologies to understand the impact they have on societies, organisations, and individuals. My research includes a portfolio of 20 outputs in international journals, book chapters, and conference contributions. I am also an experienced PhD supervisor and examiner, and I am always seeking opportunities to supervise PhD candidates with similar interests.
I was elected to the Board of Directors for the UK Academy for Information Systems in 2015 where I support the development of the information systems field nationally and internationally. In this role, I also created and run the mentorship programme designed to support early career academics. In 2018 I was elected as a Committee Member of the North Western Operational Research Society Group. In this role my aim is to develop synergy between operations and information systems researchers. I am also an active member of the Surveillance Studies Network where I mentor international and national PhD students and early career academics with teaching, research, and career development.
I was the Guest Editor for the International Journal of Retail & Distribution Management and I have served as Associate Editor for the International Conference on Information Systems on several occasions. I have reviewed articles for international peer-reviewed journals and international conferences, including the European Journal of Information Systems, the Journal of the Association for Information Systems, Information Technology & People, the European Conference on Information Systems, and the UK Academy for Information Systems.
I have extensive programme development experience both at postgraduate and undergraduate level for programmes and apprenticeship programmes. I was previously the IT Consultancy Pathway Lead for the Digital Technology Solutions degree apprenticeship programme at Manchester Metropolitan University. I have taught across a range of postgraduate and undergraduate modules related to digital business, including Digital Business, Management Practice, Strategic Enterprise Information Systems, Organisational Strategy for Information Systems, Technology Ethics, Business Information Systems, Customer Information Management, Business Intelligence, and Business Strategy. I have been a Fellow of the HEA since 2017 and I am also an experienced external examiner.
Prior to an academic career, I worked as a consultant supporting the development of small organisations in a number of different industries. I am also committed to the third sector, having worked on the development of a range of different projects: digital marketing platforms, websites, information technology systems, and e-library systems. I have also worked for multinational firms in the banking and insurance sectors.
Internet publication
Jackson V, Ong C, Kayas O. 2024. Introducing immersive virtual reality into an MSc Management programme Publisher Url Public Url
Kayas O. 2024. Employers are increasingly tracking staff in the return-to-office world. One academic says surveillance at work has its good, bad, and ugly Publisher Url
Journal article
Kayas OG, Matikonis K, Cranmer EE, Campos JP. 2023. Socially negotiating privacy boundaries and academic identities Studies in Higher Education, :1-12 DOI Publisher Url Public Url
Kayas OG. 2023. Workplace surveillance: A systematic review, integrative framework, and research agenda Journal of Business Research, 168 DOI Publisher Url Public Url
Matikonis K, Kayas OG. 2021. Regressive stamp duty land tax relief British Tax Review, 2 :127-130 Publisher Url Public Url
Kayas OG, Assimakopoulos C, Hines T. 2020. Student evaluations of teaching: emerging surveillance and resistance Studies in Higher Education, 47 :1-12 DOI Publisher Url Public Url
Kayas O, McLean R, Hines T, Wight G. 2018. Resisting government rendered surveillance in a local authority Public Management Review, DOI Author Url Publisher Url Public Url
Kayas OG. 2017. Electronically Monitored punishment: international and critical perspectives. Edited by MikeNellis, KristelBeyens, and DanKaminski (eds) (2013), Oxon: Routledge. 279 pp. £90 New Technology, Work and Employment, 32 :192-193 DOI Publisher Url
Assimakopoulos C, Antoniadis I, Kayas OG, Dvizac D. 2017. Effective social media marketing strategy: Facebook as an opportunity for universities International Journal of Retail & Distribution Management, 45 :532-549 DOI Publisher Url Public Url
McLean R, Kayas O, Henderson A. 2005. Use of the Internet by Health Professionals and Consumer Support Groups: a case analysis. Comunications Communications of the IIMA, 5 :107-113 DOI Publisher Url
Kayas OG, McLean R, Hines T, Wright GH. The panoptic gaze: Analysing the interaction between enterprise resource planning technology and organisational culture International Journal of Information Management, 28 :446-452 DOI Publisher Url
Chapters
Kayas O, Wright GH. 2018. Knowledge Management and Organisational Culture Syed J, Murray PA, Hislop H, Mouzughi Y. Palgrave Handbook of Knowledge Management :131-149 Palgrave DOI Publisher Url
Editorial/letter to the editor
Kayas O, Wright GH. 2017. Guest Editorial International Journal of Retail & Distribution Management, 45 :466-467 DOI Publisher Url
Book review
Kayas O. 2017. Electronically Monitored Punishment New Technology, Work and Employment, 32 :192-193
Conference publication
Sheombar A, Urquhart C, Kayas OG, Ndhlovu T, Lewis B, Ravesteijn P. Business-like Behaviour and Digital Social Entrepreneurship among ‘Transitioning’ Northern-based Development NGOs 11th International Conference on Information and Communication Technologies and Development
Theodoridis C, Kayas O. Connecting place managers to places: The challenge of moving beyond tacit knowledge informed placemaking decisions 6th Corfu Symposium on Managing and Marketing Places
Wilson D, Nawaz R, Kayas O, Dancey D, Welch K. ‘The web is not print’: tracing historical influences on changing web coding practices 3rd Research Infrastructure for the Study of Archived Web Materials conference
Sheombar A, Urquhart C, Kayas O, Ndhlovu T. Social Media and Development: Understanding NGO practices and perceptions Proceedings Annual Workshop of the AIS Special Interest Group for ICT in Global Development
Kayas O, Hines T. Surveillance systems in UK Higher Education: A critical analysis of emerging power relations 8th Biennial Surveillance Studies Network Conference
Wright GH, Van Bon H, Kayas O, Pyatt A. Relationship management: the characteristics of an effective account manager Relationship management: the characteristics of an effective account manager
Theodoridis C, Kayas O. Place Management decision-making under uncertainty: Evidence from the UK and Ireland 4th Corfu Symposium on Managing & Marketing Places
Wright GH, Van Bon H, Kayas O, Hines T. Quality and value for sustainable relationships in professional services 4th International Conference on Contemporary Marketing Issues
Kayas O, McLean R, Hines T, Wright GH. The Panoptic Gaze: Analysing the Interaction between Enterprise Resource Planning Technology and Organisational Culture 13th United Kingdom Academy for Information Systems (UKAIS)
McLean R, Kayas O, Henderson A. Use of the Internet by Health Professionals and Health Consumer Support Groups: A Case Study 10th United Kingdom Academy for Information Systems (UKAIS)
Kayas OG, McLean R. The antecedents and outcomes of algorithmic management United Kingdom Academy for Information Systems
Arnold M, Campos JP, Nguyen S, Kayas OG. Uses and gratifications of humanized conversational agents: A qualitative study of Dutch and South Korean consumers Etmaal 25th 24 hours of Communication Science Conference
Makitonis K, Kayas OG. How do Barriers to Environmental Innovation Differ from General Innovation? MIRDEC 19th International Academic Conference on Economics
Bouaynaya W, Mavengere N, Kayas OG. Exploring Trust in Mobile Commerce during a Pandemic Crisis ICEBE2022 18th International Conference on E-Business Engineering DOI Publisher Url
Heald O, Kayas O, Tucker M. Measuring digital maturity for digital transformation projects in construction: Developing the digital transformation maturity assessment model for construction company operations British Academy of Management
Kayas O. Algorithmic management: a surveillance perspective 10th Biennial Surveillance Studies Network Conference
Report
Select Committee on Communications . UK Advertising in a digital age
Other invited event:
Digital workplace surveillance, Online, Invited by Creating Future Us to a ‘Strategic Investor Roundtable on Digital Surveillance.’ I presented to an elite group of investors to discuss and contextualise the evolution of digital workplace surveillance across public and private spheres, with particular emphasis on the intersection of technology and ethics.. 2024
Digital technology adoption, Online, Delivered an interactive workshop to SMEs on realising the benefits of digital transformation.. 2022
The advertising industry inquiry, ., Provided testimony on the impact digital technologies have on society as well as the role degree apprenticeships play in educating the workforce in the digital age.. 2018
Information and communication, Athens, Greece, Invited by the Greek Government’s General Secretariat of Information Systems for Public Administration to present on the strategic direction of the Greek Government’s information and communication policies.. 2017
Research impact, Athens, Greece, Summer Research Academy, European Doctoral Association of Management and Business Administration. 2017
Publishing research, Athens, Greece, Invited by the International Conference on Contemporary Marketing Issues. 2016
Media Coverage:
Conference organisation:
Surveillance Studies Network’s Conference, Program Committee. 2024
UK Academy for Information Systems Surveillance Seminar, Seminar Chair. 2024
Surveillance Studies Network’s Oregon Surveillance Studies Workshop, Program Committee. 2023
UK Academy for Information Systems Conference, Conference Chair. 2023
International Association for Development of the Information Society, Programme Committee Member. 2022
International Conference on e-Business, e-Services, and e-Society, Programme Committee Member. 2022
UK Academy for Information Systems Conference, Conference Committee Organiser. 2022
UK Academy for Information Systems Conference, Programme Committee Member. 2022
International Association for Development of the Information Society, Programme Committee Member. 2021
UK Academy for Information Systems Conference, Conference Committee Organiser. 2021
UK Academy for Information Systems Conference, Doctoral Consortium Chair. 2021
UK Academy for Information Systems Conference, Doctoral Consortium Mentor. 2021
UK Academy for Information Systems Conference, Programme Committee Member. 2021
Operational Research Society Conference, Information Systems Stream Organising Chair. 2020
UK Academy for Information Systems Conference, Conference Committee Organiser. 2020
UK Academy for Information Systems Conference, Programme Committee Member. 2020
International Association for Development of the Information Society, Programme Committee Member. 2019
International Conference on Contemporary Marketing Issues, Scientific Committee Member. 2019
UK Academy for Information Systems Conference, Conference Committee Organiser. 2019
UK Academy for Information Systems Conference, Doctoral Consortium Mentor. 2019
UK Academy for Information Systems Conference, Programme Committee Member. 2019
International Conference on Contemporary Marketing Issues, Scientific Committee Member. 2018
New Technologies, Organisations and Work workshop, European Conference on Information Systems, Programme Committee. 2018
Operational Research Society Conference, Information Systems Stream Organising Chair. 2018
UK Academy for Information Systems Conference, Conference Committee Organiser. 2018
International Conference on Contemporary Marketing Issues, Scientific Committee Member. 2017
Operational Research Society Conference, Information Systems Stream Organising Chair. 2017
UK Academy for Information Systems Conference, Conference Committee Organiser. 2017
UK Academy for Information Systems Conference, Doctoral Consortium Mentor. 2017
UK Academy for Information Systems Conference, Programme Committee Member. 2017
International Conference on Contemporary Marketing Issues, Scientific Committee Member. 2016
UK Academy for Information Systems Conference, Conference Committee Organiser. 2016
UK Academy for Information Systems Conference, Doctoral Consortium Mentor. 2016
UK Academy for Information Systems Conference, Programme Committee Member. 2016
UK Academy for Information Systems Conference, Conference Committee Organiser. 2015
UK Academy for Information Systems Conference, Doctoral Consortium Mentor. 2015
UK Academy for Information Systems Conference, Programme Committee Member. 2015
Research Grants Awarded:
LJMU: Doctoral Scholarship Award (Graduate Trainee Tutor Programme), An investigation of algorithmic management’s datafication of the workplace, Grant value (£): 135,848. 2023
Innovate, Improving productivity, processes, and digital technologies to create a collaborative, creative, and innovative working environment, Grant value (£): 171,346. 2021
The Social Science Research Council, Mapping daily routines, rituals and virtual emotional intimacies in COVID-19 Pakistan, Grant value (£): 4,000. 2021
Manchester Metropolitan University, Consumption and ideology in the context of direct-to-consumer genetic testing technologies: The case of biological determinism, Grant value (£): 1,860.
Manchester Metropolitan University, Consumption and ideology in the context of direct-to-consumer genetic testing technologies: The case of biological determinism, Grant value (£): 4,000.
Manchester Metropolitan University, Decision making in town centres, Grant value (£): 3,850.
Manchester Metropolitan University, PhD Studentship: The panoptic power of an enterprise system, Grant value (£): 48,000.
Manchester Metropolitan University, The readiness of small-to-medium enterprises for embracing big data analytics, Grant value (£): 1,940.
Sunderland Health Trust with Manchester Metropolitan University, Using the internet as a health care support facility, Grant value (£): 5,000.
Award:
Nominee: VC Award for Excellence in Research Supervision, LJMU. 2023
Nominated for Staff Award, Teaching Excellence Award as part of the Business Technology programme team. 2022
Won Student Union’s Teaching Award,, Course of the Year Award as part of the Business Technology programme team, Manchester Metropolitan University.. 2022
Certificate of Outstanding Contribution in Reviewing, European Journal of Information Systems. 2021
Best Paper Award, Symposium on Managing and Marketing Places. 2019
Developing Research Excellence Award, Manchester Metropolitan University. 2018
Vice-Chancellor’s Promising Early Career Researcher Award, Manchester Metropolitan University. 2017
Research Fellowship, Manchester Metropolitan University. 2015
Best Paper Award, UK Academy for Information Systems Conference. 2008
Best Paper Award, Doctoral Symposium, Manchester Metropolitan University. 2007
Public engagement:
Other, Business leaders., Consulting with a local business., Investigator, mKTP, My involvement with an mKTP has had an outstanding impact on the economic growth of a local firm. Through my recommendations, the mKTP firm estimates that their annual revenue will increase by £4,000,000. My role involved advising on how the mKTP firm could enhance its operations through a series of digital transformation projects. As explained by Tom Anwyl, the Group Director of the mKTP firm, “Oliver provided valuable support that helped the [mKTP] Associate develop a series of solutions aimed at driving our digital transformation journey. These solutions helped us to overcome some key digital challenges, leading to enhanced communication channels, streamlined processes, and improved data integration.”. 2023
Public consultation, Members of the House of Lords., House of Lords consultation., Invited expert witness., The House of Lords Select Committee on Communications, I was invited to serve as an expert witness on digital technologies and apprenticeships by the House of Lord’s Select Committee on Communications. As a result of my testimony, the Government changed national policy to make the “education system more responsive to the needs of business and employers, who are, for example, leading on designing apprenticeship standards and are key to developing new T levels… Ensuring that all children have the digital and computing knowledge and skills needed for the future is a key priority of this Government. We are investing £84m over the next four years to improve computer science teaching...”. 2018
Other, Policy advisors, lawyers, government representatives., Policy forum., Invited speaker., Athens, Greece., The strategic direction of the Greek Government's information and communication policies, the Greek Government’s General Secretariat of ‘Information Systems for Public Administration’ invited me to advise their policy forum. My counsel helped the Greek Government to shape the strategic direction of its information and communication policies. As explained by Ioannis Pagoropoulos (a government lawyer on the policy forum), “Dr Kayas provided valuable insights that enabled us to develop a framework for transforming our public administration using new digital technologies that enhanced the transparency and interoperability of public sector IT systems.”. 2017
Editorial boards:
Surveillance & Society journal, Editorial Board Member. 2023
International Conference on Information Systems, Associate Editor. 2017
International Journal of Retail and Distribution Management, Guest Editor. 2017
International Conference on Information Systems, Associate Editor. 2016
Working Paper Series, Manchester Metropolitan University, Associate Editor. 2005
External committees:
Surveillance Studies Network, Surveillance Studies Network, Director of the Board. 2023
Surveillance Studies Network, Surveillance Studies Network, Mentorship Lead. 2023
UK Academy for Information Systems, UK Academy for Information Systems, Mentorship Lead. 2021
Operational Research Society’s Northwestern Group, Operational Research Society, Committee Member. 2018
UK Academy for Information Systems, UK Academy for Information Systems, Secretary. 2016
UK Academy for Information Systems, UK Academy for Information Systems, Director of the Board. 2015
Conference presentation:
The antecedents and outcomes of algorithmic management, UKAIS, university of Kent, Oral presentation. 2023
Surveillance systems in UK Higher Education: A critical analysis of emerging power relations, Surveillance Studies Network Conference, Denmark, Oral presentation. 2018
The Panoptic Gaze: Analysing the Interaction between Enterprise Resource Planning Technology and Organisational Culture, UKAIS, Bournemouth University, Oral presentation. 2008
Membership of professional bodies:
The UK Academy for Information Systems, The UK Academy for Information Systems. 2018
The British Academy of Management, The British Academy of Management. 2015
The Surveillance Studies Network, The Surveillance Studies Network. 2015
Fellowships:
Fellow of the Higher Education Academy, Higher Education Academy. 2017
Teaching qualification:
Postgraduate Certificate in Learning and Teaching in Higher Education Practice. 2017
Other Professional Activity:
Conference reviewer for: Surveillance & Society Conference (2023 – Present) International Association for Development of the Information Society (2018 – Present) International Conference on Information Systems (2015 – Present) European Conference on Information Systems (2015 – Present) UK Academy for Information Systems (2015 – Present) European Doctoral Thesis Competition, European Doctoral Association of Management and Business Administration (2017) Socio-Technical Perspectives in Information Systems (2017).
Grant reviewer for: Teaching Innovation Grants, UK Academy for Information Systems (2022 – 2023). Research Innovation Grants, UK Academy for Information Systems (2022 – 2023). Blavatnik Interdisciplinary Cyber Research Center, Tel Aviv University (2018)..
Journal reviewer for: Journal of the Association for Information Systems, Q1 European Journal of Information Systems, Q1 Journal of Information Technology, Q1 Information Technology & People, Q1 Organization, Q1 Communications of the Association for Information Systems, Q2 Systems Research and Behavioral Science, Q1 International Journal of Retail Distribution Management, Q1 International Journal of Communication, Q1 Surveillance & Society, Q1 Education Research International, Q3.