Prof Philip Kelly
Liverpool Business School
Faculty of Business and Law
Email: P.Kelly1@ljmu.ac.uk
Telephone: 0151 231 3804
Academic profile
ORCID
Professor Phil Kelly is an engaged scholar, both management practitioner and academic. He is a risk expert with the UN and Principal examiner with the Institute of Risk Management. He has consulted on management to organisations in over 20 countries and has written ten books on management (some of which are best sellers). As a Management Consultant he established two successful global consultancy firms having previously held management roles in a selection of UK companies. Completing his Doctorate at one of Europe's leading business schools, he went on to teach at a range of universities. An experienced lecturer, he has an MA (distinction) in teaching and learning in Higher Education and is a Senior Fellow of the Higher Education Academy (SFHEA) - now AdvanceHE. The Vice Chancellor of Liverpool John Moores University presented Phil with an excellence award in recognition of distinction in teaching. In 2022 he was nominated for a Teaching Excellence Award in the category of Individual Teaching Excellence, receiving a commendation. Presently, Phil is a Professor of Management with the Liverpool Business School.
Degrees
2007, Liverpool John Moores University, United Kingdom, MA (Distinction) Learning and Teaching in Higher Education
2004, University of Huddersfield, United Kingdom, Postgraduate Certificate in Professional Development (PCPD – HE)
2003, University of Manchester Business School, United Kingdom, Doctor Business Administration (DBA)
1992, Open University, United Kingdom, MBA
1986, University of Salford, United Kingdom, BSc (Hons)
Certifications
2017, Institute of Risk Management, Certified Fellow of the Institute of Risk Management
1998, Institute of Risk Management, United Kingdom, Fellow of the Institute of Risk Management by thesis
Academic appointments
Professor of Management, Liverpool Business School, 2024 - present
Reader in Management, Liverpool Business School, Liverpool John Moores University, 2019 - 2024
Programme Leader, MSc Management and Digital Business, Post Graduate Programmes, LBS, 2017 - 2024
Senior Lecturer – Post Graduate Programmes, Liverpool Business School, Liverpool John Moores University, 2004 - 2019
Senior Lecturer, Management, University of Huddersfield, 2003 - 2004
Sessional Lecturer, Business School, University of Manchester, 2001 - 2002
Highlighted publications
Kelly P. 2024. Building Risk Competence Thompson L. Basics of Risk Management in Trade :29-35 United Nations. Geneva, Switzerland 9789210031882 Publisher Url Public Url
Kelly P. 2022. Are you competent coping with uncertainty and risk? Implications for work-applied management Journal of Work-Applied Management, DOI Author Url Publisher Url Public Url
Kelly P, Cole GA. 2020. Management Theory & Practice 9th Edition Cengage Learning EMEA 9781473769724 Author Url Publisher Url
Kelly P, Weipers M. 2019. Business Management in Practice, 2nd edition ICSA Publishing Ltd. London 9781860727795 Author Url Publisher Url
Kelly P, Moogan Y. 2012. Culture Shock and Higher Education Performance: Implications for Teaching Higher Education Quarterly, 66 :24-46 DOI Author Url Publisher Url
Chapters
Kelly P. 2024. Building Risk Competence Thompson L. Basics of Risk Management in Trade :29-35 United Nations. Geneva, Switzerland 9789210031882 Publisher Url Public Url
Kelly P. 2018. The evolution of risk management thinking in organizations The Routledge Companion to Risk, Crisis and Security in Business :20-46 DOI Publisher Url
Conference publication
Fatokun B, Nawaz M, Kelly P, Foster S. 2022. Positive Responses Enhance Online Purchase Intention: Illuminating the Explanatory Power of Customers’ Emotions in E-Commerce Adoption Faculty of Business and Law Annual Doctoral Conference Publisher Url
Fatokun B, Nawaz M, Kelly P, Foster S. 2021. Investigating the Predictors of E-commerce Adoption: The Mediating Role of Customers’ Affective Responses. Faculty of Business and Law Annual Doctoral Conference Publisher Url
Kelly P. 2019. Technology to Engage Students, Assessing Group Work Presentations – Instant Detailed Student Feedback LJMU Teaching and Learning Conference 2019 Author Url
Kelly P. 2012. International pedagogy – engaging International Business students through multicultural group work and simulation software LJMU Learning and Teaching Conference Author Url
Kelly P, Moogan Y. 2010. Teaching Teritiary Internationally Mobile Student in the UK – Course Design and Delivery Considerations The London Scholarship of Teaching and Learning (SoTL)
Kelly P. 2008. Multicultural Group-Work - The Group Allocation Process the Higher Education Academy Annual Conference Author Url
Kelly PP. Achieving Desirable Group-Work Outcomes Through The Group Allocation Process the 11th International Workshop on Teamworking :84-96
Kelly PP. Risk in Information Systems and e-Business Making Risk Work, The IRM Risk Forum 2006, Keele University, UK
Kelly P. Risk Management Processes and Information Systems The World at Risk, The IRM Risk Forum 2005, Keele University, UK
Kelly P. GSMA training and professional development - a vision for the future GSM Association (FF34), Cyprus
Kelly P. Building a Collaborative Culture with Managed Feedback Loops and Cybernetics Theory: The PLDT Transition The Management Conference 2005 (The fifth International Conference on Knowledge, Culture and Change in Organizations) - Knowledge, Culture and Learning in the New World; University of the Aegean, Island of Rhodes, Common Ground, Greece
Kelly P. How can Telecoms companies improve the effectiveness of their enterprise risk management strategy? Telecomms Fraud 2003 - IIR London
Kelly P. Developing an organization wide revenue assurance strategy Optimising Revenue Assurance Strategies for Telco's, IIR Bangkok - Thailand
Kelly P. Implementing a Revenue Assurance Culture Within Your Organization – examining the need for operators to regulate themselves IIR Optimising End-to-End Revenue Assurance strategies 28-31 January 2002, IIR Brussels
Kelly P. Developing control systems to assure the achievement of organisational strategies, grow revenues and minimise costs - Ensuring End-to -End Visibility of Key revenue assurance metrics & developing a culture of responsibility and accountability Optimising End-to-End Revenue Assurance Strategies, IIR London
Kelly P. Implementing a Revenue Assurance Culture', Billing and Customer Care, ‘Optimising end-to-end Revenue Assurance strategies Billing and Customer Care, ‘Optimising end-to-end Revenue Assurance strategies’, IIR, London
Kelly P. Developing risk strategies as part of corporate culture Next Generation Fraud in Telecoms, IIR, London
Kelly P. Telecomms Fraud Risk Combating Telecommunications Fraud, IQPC,
Kelly P. Minimising and Managing the Risk of Fraud and Related Risks associated with Global Roaming Global Roaming, IIR
Kelly P. Examining Fraud Classifications and Assessment IIR, 6th Annual Telecomms Fraud Conference - IIR
Kelly P. Telecomms Fraud Risk Optimising the Network for Prepaid
Kelly P. How to Measure Fraud Potential of A New Service Area Managing and Mitigating Business Risk in Telecoms, IIR
Kelly P. Telecomms Fraud Risk Systems/Link’s 1998 User Conference, Systems Link, Las Vegas
Kelly P. Telecomms Fraud Risk The Federation of Communication Services, ‘Fraud and Crime Conference 98’, FCS, London
Kelly P. Telecomms Fraud Risk International Communications for Management, London
Kelly P. Minimising the risk of fraud through customer vetting, product value control and usage monitorin Credit Control and Debt Management for Telecoms, AIC, London
Kelly P. Telecomms Fraud Risk Cable & Wireless, Irregular Network Access Workshop, Cable and Wireless, Trinidad
Kelly P. Latest techniques for reducing subscriber fraud at the point of sale Minimising Subscriber Fraud in Mobile Telephony, Vision in Business, London
Kelly P. Confronting and reducing the threat of Internal fraud through effective detection and deterrence Cellular Fraud, IIR London
Journal article
Kelly P. 2022. Are you competent coping with uncertainty and risk? Implications for work-applied management Journal of Work-Applied Management, DOI Author Url Publisher Url Public Url
Kelly P, McClelland RJ, Nawaz M. 2016. The importance of context when reforming public organizations: Pakistan puts a ‘TOE’ in the water Development and Change, Publisher Url
Kelly P, Moogan Y. 2012. Culture Shock and Higher Education Performance: Implications for Teaching Higher Education Quarterly, 66 :24-46 DOI Author Url Publisher Url
Kelly PP. 2009. Conceptualising business risk culture: a study of risk thinking and practice in contemporary dynamic organisations International Journal of Business Continuity and Risk Management, 1 :19-37 DOI Publisher Url
Kelly PP. 2009. Group Work and Multicultural Management Education Programmes Journal of Teaching in International Business, 20 :80-102 DOI Publisher Url
Kelly PP. 2008. Multicultural group-work: Overcoming challenges associated with a diverse classroom Learning and Teaching Press, Learning Development Unit – Liverpool John Moores University, Liverpool, 7 :25-29
Kelly PP. 2008. Achieving desirable group-work outcomes through the group allocation process Team Performance Management, 14 :22-38 DOI Publisher Url
Kelly PP. 2005. Building a Collaborative Culture with Managed Feedback Loops and Cybernetics Theory: The PLDT Transition International Journal of Knowledge Culture and Change Management, 5 :1-12
Kelly P. 2003. Managing telecoms risks in today's turbulent environment Journal of the Communications Network, 2 :25-31
Kelly PP. 2003. Managing Telecoms Risks in Today’s Turbulent Environment’ The Journal of The Communications Network, 2 :25-31
Kelly PP. 2002. Risk Decisions Under Uncertainty InfoRM the Official Journal of the Institute of Risk Management, 2002 :12-14
Messham J, Kelly P, Smith D. 1995. Telecommunications fraud management reducing costs and winning business British Telecommunications Engineering, 14 :58-62
Kelly PP. 1995. Telecomms fraud management – reducing costs and winning business Journal of the Institution of British Telecommunications Engineers, Vol 14
Books (authored)
Kelly P, Cole GA. 2020. Management Theory & Practice 9th Edition Cengage Learning EMEA 9781473769724 Author Url Publisher Url
Kelly P, Weipers M. 2019. Business Management in Practice, 2nd edition ICSA Publishing Ltd. London 9781860727795 Author Url Publisher Url
Engemann K, Kelly P. 2018. The Routledge Companion to Risk, Crisis and Security in Business 9781138643109 Engemann K. Routledge 9781138643109 Author Url Publisher Url
Kelly PP. 2017. Business Management in Practice Icsa Publishing Limited. London 9781860726989 Author Url Publisher Url
Kelly P, Cole GA. 2015. Management - Theory and Practice, 8th Edition Cengage 9781408095270 Author Url Publisher Url
Kelly PP, Ashwin A. 2013. The Business Environment Cengage Learning. Hampshire, UK 9781408066300 Author Url Publisher Url
Cole GA, Kelly P. 2011. Management Theory and Practice International Thomson Business Press. UK 9781844805068 Publisher Url
Kelly P. 2009. International Business and Management International Thomson Business Press 9781844807840 Author Url Publisher Url
Kelly P. 2009. Managing Risk in The Telecomms Industry VDM Verlag 9783639121094 Author Url Publisher Url
Kelly P. 2005. Information systems risk Witherby 9781856093125 Publisher Url
Report
Kelly PP, Messham J, Pullen D, Smith D. 1987. Telecoms Fraud Control
Award:
Individual Teaching Excellence Award Commendation, LJMU, https://www.ljmu.ac.uk/academic-registry/teaching-and-learning-academy/teaching-and-learning-awards/tla-2022-winners. 2022
Individual award for outstanding impact on the student learning experience, LJMU, http://www.ljmu.ac.uk/NewsUpdate/index_123585.htm. 2012
MA Learning and Teaching in Higher Education - MA (With Distinction), Liverpool John Moores University. 2007
Doctor Business Administration (DBA) by thesis, Manchester Business School. 2003
Master Business Administration (MBA), Open University. 1992
BSc (Hons) Biological and Biochemical Sciences, Salford University. 1986
Fellowships:
Senior Fellow of the Higher Education Academy and registered HE Practitioner, Higher Education Academy. 2013
Fellow of the Institute (1998) by dissertation, Institute of Risk Management. 1998
External collaboration:
http://www.unece.org/tradewelcome/steering-committee-on-trade-capacity-and-standards/working-party-on-regulatory-cooperation-and-standardization-policies-wp6/ongoing-initiatives/group-of-experts-on-risk-management-grm.html, UNECE Group of Experts on Risk Management in Regulatory Systems (GRM), Member. 2010
Other invited event:
Talking about Teaching, University of Leeds, Delivered the prestigious ‘Talking about Teaching’ lecture (Designing and delivering PG courses for home and international students) to staff at the University of Leeds. This programme of events, is led by nationally recognised speakers, and designed to provide new ideas and promote discussion about a range of aspects of learning and teaching. Presentations are underpinned by research and scholarship in learning & teaching.. 2009
Teaching qualification:
MSc Teaching and Learning. 2008
PG Cert: Professional Development (PCPD – HE). 2004
Editorial boards:
International Journal of Business Continuity and Risk Management (IJBCRM), Editor. 2008
Journal of Information Risk Management & Audit (IRMA), Editor. 2005
The Fraud Report, Financial Times, FT, Consultant Editor. 1996
Industrial connections:
GSMA, Academic Advisor and Chief Examiner. 2003
Institute of Risk Managers, 2006 Lead Examiner for Risk Assessment, Analysis and Evaluation 2004 to present, Lead Examiner – Information Risk, 2002 - 2004 Lead Examiner - Corporate Risk,. 2002
Conference organisation:
Optimising Revenue Assurance Strategies for Telco's– IIR, Thailand, Conference Chair. 2003
Optimising End-to-End Revenue Assurance Strategies - IIR, Brussels, Conference Chair. 2002
Billing and Customer Care, ‘Optimising end-to-end Revenue Assurance strategies’, IIR, London, Conference Chair. 2001
Annual Telecomms Fraud Conference, Reducing The Cost of Telco Fraud - Post Conference Workshop. 1999
Implementing Strategies to Combat Digital Mobile Fraud, IIR, London, Conference Chair. 1999
Optimising the Network for Prepaid, IBC, London, Conference Chair. 1999
Advanced Global Mobile Roaming, Strategies for the next millennium, IIR, London, Revenue Assurance and Fraud Management Workshop. 1998
Credit Control and Debt Management for Telecoms, AIC, London, Managing Fraud and the ‘Don’t pay’ Risk - Workshop. 1996
Media Coverage:
Interview given to Mobile News Magazine about telecomms risk. 1995
2008, nterviewed by the Daily Telegraph, see Blackburn, V. (2008), 'Protecting data: The need to act now in supplement: Business Risk & Continuity - Managing Risk for Great Reward', Distributed within the Daily Telegraph - 11/12/2008. Produced and published by Media planet limited, Business Risk & Continuity supplement, pp. 8 - 9.
Membership of professional bodies:
Member, Institute of Risk Management.