Get to know student support

Joining a university can be a daunting experience for many students. At LJMU, we want to make sure the transition is as easy as possible. We are here to help and we have dedicated teams to support you during your time at LJMU.

Student advice and wellbeing

From help around student funding to dealing with homesickness and disability-related support, the student advice and wellbeing team offers a wide range of support to all students. You can speak to student advice and wellbeing advisors in the Student Life Building on our Mount Pleasant Campus or the James Parsons Building on our City Campus, just stop by anytime Monday to Friday between 10am and 4pm. Appointments can also be booked across campus and virtually via Teams or telephone.

Don’t hesitate to email the relevant team if you have questions before you start your studies:

Discover more information on the SAW webpages.

We also recommend you register for a doctor when you arrive at LJMU. Don’t forget to ensure all your vaccinations are also up-to-date.

Keeping you safe

Liverpool is a safe place and has had Purple Flag status for over 15 years. This is awarded to places that promote the safety and wellbeing of visitors and local residents.

Your safety and wellbeing is very important to us at LJMU, we are always updating our safety measures. If you need help or want to speak to a trained member of staff about any concerns, we are here to help: 

  • The Student Life Building is open 24/7 with LJMU security staff always on site.
  • The emergency security phone number will be on the back of your student ID card if you need help on campus: 0151 231 2222.
  • We have a university police officer, PC Martin Triggs, who you can speak to in confidence. He’s in the Student Life Building every Monday, Thursday and Friday from 10am to 2pm, or you can email him martin.triggs@merseyside.police.uk.

Guidance on harassment and sexual misconduct

We recognise that incidents of harassment and sexual misconduct can unfortunately occur both within and beyond the university. This type of behaviour will not be tolerated, and we are committed to promoting a culture in which these incidents will be addressed.

We have created an online guide of all the provisions in place to address harassment and sexual misconduct within our university community. Plus, you will be required to complete awareness training at the beginning of the academic year. You will be contacted about this in due course.

Report and Support

We also have an online reporting tool called Report and Support so that any member of our university community can report incidents of harassment and sexual misconduct. Reports can be made anonymously (if no support is needed) or you can include your contact details so that our full range of support is available to you. The university has a range of staff in place to respond to any reports and this includes Sexual Violence Liaison Advisors.

Jobs and careers help from Student Futures

If you need help finding part-time work, internships or other work experience while you study, the Student Futures team is on hand to support you. They can help with CVs, applications, interviews and even support you to start up your own business.

Once you arrive at LJMU, why not book an in-person or remote one-to-one careers meeting with a member of the team to discuss your options. You can also contact them by email or you can call 0151 231 2048 or 0151 231 3719.

The Student Futures team is based in the Careers Zones within both the Student Life Building and the James Parsons Building at Byrom Street. Both locations have a drop-in service where you can get advice.

We also have Unitemps, our very own recruitment agency, and the Start-up Hub, also both based at the Student Life Building. You can register with Unitemps to gain part-time and flexible opportunities that can fit around your studies. The Start-up Hub team offer support if you want to start your own business, freelance or explore a side hustle.

Part-time jobs, internships and placements are also advertised on the online Student Futures jobs board.

Discover more information on the Student Futures webpages.