While you're abroad, it is important to remain aware of the safety procedures for where you are travelling to. We advise students to check the Foreign and Commonwealth Office travel advice and find your nearest British embassy or consulate, in case you need to contact them in an emergency. It is also a good idea to leave copies of your contact details, insurance policy and itinerary with friends and family in the UK, as well as on your person.
If you need to speak to the University in the case of an emergency, you can call (+44)151 231 2222 at any time, with help available 24/7.
If on arrival you need to register with the local police or town hall, ensure you do this as soon as possible. Also, it is important to know the emergency phone number for your location as it’s not always 999.
If your passport becomes lost or stolen, you should contact the UK Passport Office as soon as possible.
LJMU provides insurance for students studying abroad. Note: students taking part in Go Global are not eligible for LJMU travel insurance and should arrange their own insurance.
If you need to make an urgent claim while you’re abroad, contact the numbers given on the back of your insurance cover note document, quoting the policy reference number and they will advice you of the situation. It is better to start the claim in country and the insurance will provide you with the advice you need.
See the LJMU travel insurance policy for more information about LJMU insurance for students travelling abroad.
If your adult child is currently abroad and there is an emergency then contact them immediately and if you remain concerned then contact the nearest British Embassy or the relevant Embassy for your nationality.
If there is an emergency at home and you think your son/daughter needs to return to the UK sooner than planned, please call the Go Abroad Team on 0151 904 6470. You can also contact the University on 0151 231 2222, 24 hours a day in case of an emergency.
During your study abroad exchange placement you will have lots of documentation to complete for LJMU, Student Loan Company, host universities and the visa authorities. You have to ensure you complete them all in a timely and accurate manner.
You’ll be expected to check your LJMU emails while you’re abroad. You can also keep in touch with the Go Abroad Team via email or social media @LJMUGlobalOpps.
All students studying abroad must complete:
- Updated contact details on the student information system
- Learning Agreements
- Transcript, submitted via goabroad@ljmu.ac.uk
- Photos, videos, social media posts, submitted to goabroad@ljmu.ac.uk
Students studying abroad or one of our summer school programmes may be required to complete work set by their programme of study. Please speak to your programme leader and International Mobility Coordinator (IMC) regarding this.
Follow your host’s procedures for non-attendance. Any unreported or unauthorised non-attendance may result in non-progression and the returning of grants. If you fail a module, you may be able to resit at your host institution. If you also fail the resit, you may be required to take extra credits when you return to LJMU.
