Student satisfaction increases at LJMU

Student satisfaction at LJMU has risen across all seven themes in the National Student Survey 2025.

The independent survey of all final year undergraduates in the UK was carried out earlier in 2025 and provides an insight into students’ experiences.

Outperforming the sector

The findings demonstrate LJMU is outperforming the higher education average in a number of areas.

The university’s scores in the seven themed areas are:

Teaching on my course: 86.1% (HE average: 86.9%)
Learning opportunities: 85.1% (HE average: 84.3%)
Assessment and feedback: 82.6% (HE average: 80.9%)
Academic support: 89.3% (HE average: 87.8%)
Organisation and management: 82.4% (HE average: 78.4%)
Learning resources: 91.7% (HE average: 87.9%)
Student voice: 78.3% (HE average: 77.4%)

In addition, students gave a score of 79.5% for how well John Moores Students’ Union (JMSU) represents their academic interests (HE average is 76%) and 83.8% for how well LJMU communicates information about its mental wellbeing support services (82.3% is the higher education average).

Placing students at the heart of the university

Professor Phil Vickerman, LJMU’s Pro-Vice-Chancellor (Student Experience), said: “Overall, this is a pleasing and positive set of results for the university.

“We are happy that our students have scored LJMU above the higher education average in six areas of the National Student Survey 2025 and with improvements on last year in all seven. This demonstrates how successfully we place their needs at the heart of everything we do and how we respond to their constructive feedback.

“The survey also identifies several areas for improvement in our academic delivery. It is imperative that we listen to that feedback carefully and work together across the university to address those issues and enhance our students’ experience at LJMU.”