Not sure of what help you need

This anonymous questionnaire is designed to signpost you to the services who can support you.

Please note:
This interactive tool is not a definitive list of support available. If you'd prefer you can contact us and we will direct you to the relevant support available.

Are you currently in crisis or on the verge of crisis?

If you are concerned you cannot keep yourself safe or are experiencing an emergency, please ask for help.

Select 'Yes' if you are

Yes

Select 'No' if you are not

No

Can you describe your situation?

If you don't know, please select 'I'm not sure how to describe my issue'.

I have an academic issue
For example struggling to cope with workload, exam and assignment stress, thinking of leaving university

I need support with my mental health

I need advice or support relating to student accommodation

I need support with my physical health

I need money advice

I need support with my wellbeing
For example mental and physical wellbeing, sleep problems, homesickness and much more.

I have a disability, or think I might have a disability

I identify as an LGBT+ student

I need advice or support relating to domestic abuse, sexual violence, harassment, stalking or spiking

I am an International Student and need advice or support

I am a care leaver and need advice or support

I am an estranged or independent student and need advice or support

I'm finding it difficult to settle in to university
For example loneliness or managing my time

I'm not sure how to describe my issue

If you are experiencing any challenges with your studies please contact your Personal Tutor or Academic Department in the first instance.

The Academic Achievement Team can provide advice on a range of academic skills. They provide workshops, appointments and study resources.

The Library have a number of resources and services available to students to help you to develop skills, access learning materials and tools to support your study.

If your wellbeing is being impacted please reach out to the Wellbeing Team who can provide support. The Wellbeing Team can provide guidance if you are thinking of leaving the university.

University life can be challenging at times, but support is available. Our Wellbeing Advisors can provide initial advice and guidance on a wide range of topics which may be impacting your university experience. Our team understand the student experience and common challenges you may face. We work closely with other services within the university and externally to guide you to the most effective support for your needs.

Our dedicated Mental Health Advisory Service provides support for students to manage their mental health whilst at university.

As an LJMU student you have free access to clinically approved resources to support your mental health and wellbeing. These tools can be accessed 24/7 from any device: smartphone, tablet, desktop or laptop.

Throughout the year we run events and workshops to support students with their wellbeing.

The Accommodation Team can provide advice, guidance and support on a range of topics relating to your student accommodation.

Find support if you are a current student looking for accommodation for your next year at university.

There are lots of information and services available which can be difficult to navigate. Our Physical health webpage aims to help you find the support you need.

If you can't find what you're looking for, please contact a Wellbeing Advisor for further guidance.

At LJMU we have facilities to support you to promote your health and wellbeing, including our Sports Centre.

Managing your money can be a challenge. Our Money Advice Team provide support and guidance on a range of topics.

The Student Support Fund and Opportunity Fund helps students with additional financial assistance, find out about eligibility.

Student Futures are a team dedicated to supporting students with careers advice and finding work.

University life can be challenging at times, but support is available. Our Wellbeing Advisors can provide initial advice and guidance on a wide range of topics which may be impacting your university experience.

Our team understand the student experience and common challenges you may face. We work closely with other services within the university and externally to guide you to the most effective support for your needs.

As an LJMU student you have free access to clinically approved resources to support your mental health and wellbeing. These tools can be accessed 24/7 from any device: smartphone, tablet, desktop or laptop.

Throughout the year we run events and workshops to support students with their wellbeing.

JMSU also offer events, societies and campaigns throughout the year.

The Disability Team can provide advice, guidance and support to students with disabilities.

We want everyone in our university community to feel safe at LJMU. We have dedicated information for LGBT+ students

If you identify as transgender or non-binary you may have specific questions about the support available.

We want everyone in our university community to feel safe at LJMU. If you've experienced harassment or sexual misconduct we'd encourage you to report this to the university.

The Specialist Support Team can provide you with advice and support if you have experienced sexual violence.

We take sexual misconduct seriously at LJMU. Find out about our approach and services.

The Inclusion Support Team are here to provide you with advice and support to make the most out of your studies.

The Inclusion Support Team are here to provide you with advice and support to make the most out of your studies.

University life can be challenging at times, but support is available. Our Wellbeing Advisors can provide initial advice and guidance on a wide range of topics which may be impacting your university experience.

Our team understand the student experience and common challenges you may face. We work closely with other services within the university and externally to guide you to the most effective support for your needs.

As an LJMU student you have free access to clinically approved resources to support your mental health and wellbeing. These tools can be accessed 24/7 from any device: smartphone, tablet, desktop or laptop. 

Throughout the year we run events and workshops to support students with their wellbeing.

JMSU also offer events, societies and campaigns throughout the year.

Contact us and we will direct you to appropriate support and advice: